June 10 2021 10:45 am June 10 2021 11:15 am America/Los_Angeles How Honeycomb Manages Incident Response Honeycomb is a powerful tool for quickly identifying the source of application issues in production. As a result, faster incident response is one of the most common benefits that our customers first realize after getting started.. Virtual Meet
TRACK 3: Honeycomb Product
Thursday, June 10 2021 10:45 am - 11:15 am PT

How Honeycomb Manages Incident Response

Honeycomb is a powerful tool for quickly identifying the source of application issues in production. As a result, faster incident response is one of the most common benefits that our customers first realize after getting started. But incident response is about far more than just identifying issues in production. We're often asked how Honeycomb manages incidents in production, how we use Honeycomb to troubleshoot Honeycomb, and what other processes and tools we use along the way.

In this talk, I'll cover the full incident lifecycle at Honeycomb: all the way from first detecting issues to resolving them. But most of the effective practices we implement come from work that happens before and after those incidents. You'll also learn about systems we use at Honeycomb that can also help you implement better incident response with your teams.